We have received notification from one of our data-centers of scheduled downtime as follows:

SERVICE: Xen Linux 1024 – charlie.professionalbydesign.com.au

WHEN: From 11:00PM to 4:00AM AEST (5hr Window) between Thurs 14th & Tues 19th November 2013

EXPECTED DOWNTIME: This will vary depending on how much storage your service is using. We anticipate your service will be offline for approx 1-2hours, however it may vary less or more slightly.

Please Note: Our service will only be impacted only once during the above dates. Due to the large number of customers scheduled for this maintenance period and the fluctuating times and man hours required the data-center cannot provide exact dates in advance.

This will affect one of our servers (charlie) for a 1-2 hour period during the window identified above. All services on that server (email, websites etc) will be unavailable during that period. All services should resume as normal once the maintenance has been complete.

Please contact us if you require any further information.