10:00PM – There appears to be some network issues affecting the incoming overseas links to the Vocus and Equinix pipes. This means that connectivity between some of our servers which use these pipes (Alpha & Delta) and overseas users may currently be interrupted. It may appear to these users that websites on these servers are down, but all services on these servers are functioning correctly. This is a major network outage which will be affecting many websites around Australia, and we will keep this post updated with any further information. Users in Australia should be unaffected by this outage unless they are routed via these pipes.

We appear to have some network issues at the data center hosting one of our servers (bravo) at the moment (8:20pm 3rd August 2014). If your site is hosted on this server, you may be currently unable to access your website or email. The outage is widespread (the whole datacentre), and we don’t have an ETA on any resolution at this point. We’ll keep this page updated with the current status.

UPDATE – 8:40PM – The network appears to be back to normal and services have resumed. We will monitor the server closely to ensure things continue to run correctly.